931-520-9501 Mon–Fri, 8:00 AM – 4:30 PM
Services · For job seekers

Wrap-around help for anyone looking for work.

Free employment services for job seekers across the Upper Cumberland — in person, online, or by phone.

Workforce Connections staff in the American Job Center office
Job seekers and staff at a Workforce Connections event
One roof, many partners

Every job seeker is welcome.

American Job Centers in Tennessee bring partner programs together in one place — employment, skill development, and support. Justice-involved individuals, veterans, youth, and every other job seeker can visit any American Job Center, and many services are also available online or by phone.

Our services.

Six core programs, each with a team lead you can contact directly.

Title I

Adult, Youth & Dislocated Worker Training

Career, training, and supportive services through WIOA for unemployed or underemployed adults, with priority for those who are low income or face barriers to employment.

Team lead: Luke Eldridge · lukeeldridge@careerteam.com

Title II

Adult Education

Free high school equivalency prep for adults 18 and older — day, night, and weekend classes across the region, plus online classes for those who qualify.

Team lead: Lynda Huddleston · lynda.huddleston@tn.gov

Title III

Wagner-Peyser Employment Services

Local job listings, job search resources, and one-on-one career counseling to help you find the right opportunity.

Cookeville: Kristin McCloud · Kristin.Mccloud@tn.gov
Crossville: Bennie Brown · Bennie.A.Brown@tn.gov

Title IV

Vocational Rehabilitation

Individualized services that prepare people with disabilities for employment in the competitive labor market.

Team lead: Tonya Cherry · tonya.m.cherry@tn.gov

Title V

SCSEP — ages 55+

Paid community worksite placements that build skills toward permanent, unsubsidized employment, for participants who meet income guidelines.

Team lead: Luke Eldridge · lukeeldridge@careerteam.com

Youth

WIOA Youth Program

Career exploration, help finishing school, skills training, and a path into college or a Registered Apprenticeship for ages 16–24.

Youth program →

How it works.

  1. Visit or call a center

    Walk in to any American Job Center or call the one nearest you.

  2. Meet an advisor

    Talk one-on-one about your goals and situation — at no cost.

  3. Build your plan

    Training, job search, education, or support services.

  4. Get to work

    Land the job, with support that continues after.

Additional services.

Specialized programs for veterans, farmworkers, people receiving unemployment, and more.

Empower Upper Cumberland partners and staff
SNAP Employment & Training

Prepares SNAP recipients for employment through work-related education and training. Any SNAP recipient who does not receive TANF or Social Security benefits can volunteer.

Crossville: Donna Faircloth, 931.459.6631, Donna.Faircloth@tn.gov
Cookeville: Paul Skelley, 931.520.9534, Paul.Skelley@tn.gov

Supportive services

Transportation: help getting to interviews, training, or work. Child care: connections to child care assistance while you train or work. Financial assistance: some partner programs help with emergency housing and utility support.

RESEA

Reemployment Services and Eligibility Assessment provides intensive reemployment services to selected claimants receiving unemployment benefits. Participation is a federal requirement for those selected. Services include an eligibility assessment, an individual reemployment plan, career and labor market information, enrollment in Wagner-Peyser services, and access to other AJC resources.

Questions: Gayle.Age@tn.gov

Veterans' services

Disabled Veterans Outreach Program: specialists develop job opportunities for veterans, with special emphasis on service-connected disabilities. Local Veterans' Employment Representative: advocates for hiring veterans through employer outreach, hiring events, job search workshops, and apprenticeship coordination.

Crossville: Bennie Brown, 931-459-6630, Bennie.a.Brown@tn.gov
Cookeville: Kristin McCloud, 931.520.9533, Kristin.Mccloud@tn.gov

Trade Adjustment Assistance

Income support and aid for workers whose jobs, hours, or wages were affected by international trade — including training, job search assistance, and education funding.

Crossville: Tammy Tackett, 931.459.6619, Tammy.Tackett@tn.gov
Cookeville: Anna Parnham, 931.520.9502, Anna.Parnham@tn.gov

Migrant & Seasonal Farmworkers (MSFW, TOPS/NFJP)

Career services and training that help farmworkers and their dependents stabilize or advance in agricultural jobs or move into new industries, including the Tennessee Opportunity (TOPS) / National Farmworker Jobs program.

Crossville: Bennie Brown, 931-459-6630 · Cookeville: Kristin McCloud, 931.520.9533

On-the-job training

With local employers, education partners, and Apprenticeship TN, we connect people to paid apprenticeships that combine on-the-job training and classroom instruction in healthcare, manufacturing, technology, and more.

Reentry services

Job placement, training, and resources for people transitioning from incarceration back into the workforce — helping reduce recidivism and support successful reintegration.

Unemployment insurance help

Help filing an Unemployment Insurance claim, understanding eligibility, and meeting job search requirements.

Find a center near you.

Two full-service centers and specialized access points across the region.

Full office directory
Comprehensive center
Putnam County

620 S Jefferson Ave, Suite 202
Cookeville, TN 38501
(931) 520-6020

Affiliate center
Cumberland County

60 Ridley St, Suite 103
Crossville, TN 38555
(931) 484-7456

Specialized centers

Free workshops.

Our American Job Centers regularly host free workshops, trainings, job fairs, and hiring events.

Full calendar →
Latest from the AJC

Stories from the American Job Center.

Job seekers across the region finding training, support, and their next opportunity.

Read the story →

Related programs.

Need a job right now?

Browse local openings across the Upper Cumberland on Jobs4TN, or sit down with an advisor at your nearest American Job Center. It's free.

Walk in Find a center near you Call 931-520-9501
Hours Monday to Friday, 8:00 AM to 4:30 PM
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